Based on the importance of controlling the internal quality and evaluating how much the brand standard is applied in your company, Sondos provides the Internal Quality Monitoring System (IQMS) to reduce time and increase the effectiveness of managing the internal audit. This service helps to identify the areas of weaknesses to manage them and to set the required training program for implementing the brand standard.
Sondos Internal Quality Monitoring System (IQMS) includes:
1. Build your brand standard.
2. Categorize your brand standard to main focus areas such as: product & condition, cleanliness, customer experience and safety & health.
3. Set the criteria of measurement according to the priorities.
4. Build the right measurement tool to evaluate the existing brand standard.
5. Provide a professional auditor who can evaluate your brand standard and the quality of service.
6. Provide detailed qualitative and quantitative analytical reports.
7. Provide consultations for the management about the needed action for improvements.
8. Conduct a second evaluation after the management action of improvements to link between the brand standard results and the management duties.