In order to grow up your bank cash capital, you have to control your customers experience with all your channels such as: branch, ATM & Visa debit card, phone banking and online banking. Sondos Banks-CEMMS has been innovated to ensure providing the best experience to the bank customers whether they are self-employed or high net worth individuals or companies. Taking care of your customers especially your high net worth customers ensures their loyalty and satisfaction through a fully automated system that measures the customer experience after each transaction without any human interaction.
Sondos Banks-CEMMS in brief
Sondos Clever Advanced Analytical Portal (CAAP)
Main reasons to think of implementing Sondos Banks-CEMMS
• Increase banks cash capital through customers’ deposits, loans, upselling and cross-selling.
• Save time and effort needed to control and manage your cash channels (branch, ATM & Visa debit card, phone banking and online banking).
• Provide automated continuous measurement at the real time and after each transaction.
• Identify, manage and solve customer problems with no time.
• Ensure providing the best services for your individual customers (self-employed or high net worth individuals) and for customers of companies.
• Ongoing measurement for the Net Promoter Score (NPS) with reliable data periodically at affordable price.